Frequently Asked Questions

Find answers to your questions about Broadway shows and tickets, theaters, order support and more.

I never received a confirmation email. What do I do?

Check all your email folders, including junk and spam, for emails sent from ticketing@broadway.com. If you still can't your confirmation,  call us at 1-800-BROADWAY, email us at ticketing@broadway.com, or you can reach out via our contact form.

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