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Contact Us

Need help with your Broadway.com order or choosing a Broadway show? Our Customer Support team is here to assist.

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We respond promptly during business hours

Here When You Need Us

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Based in Times Square, when you contact our support team you’re connecting with real people, informed about all things Broadway. You can also explore our guides and FAQs for quick answers, tips, and recommendations anytime.

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Speak directly with our support team by phone.

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1.800.BROADWAY
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Contact us by email through our message form.
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Business Hours

Monday - Saturday: 10:00am - 8:00pm EST
Sunday: 11:00am - 7:00pm EST
Closed on all major US holidays.

Department and Email Contacts

Ticketing and Administrative Office

Broadway.com & Theatre Direct International
729 7th Avenue, 6th Floor
New York, NY 10019

More Resources

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Read our Broadway FAQs

Browse and search our comprehensive collection of frequently asked questions about everything Broadway.
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Read our Broadway Guides

New to Broadway or looking to dive deeper? Our helpful guides make it easy to learn about shows, theaters, seating tips, and more.
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