Frequently Asked Questions

Find answers to your questions about Broadway shows and tickets, theaters, order support and more.

What if I lost the email with my tickets?

Check all your email folders, including junk and spam, by searching for emails from ticketing@broadway.com. If you still can't find your tickets, reach out to us via our contact form, call us at 1-800-BROADWAY, or email us at ticketing@broadway.com.

Frequently Asked Questions

What if I lost the email with my tickets?

Related Questions

What should I do if my ticket won't scan at the theater?

I received an "unexpected intermission" or other error message. What should I do?

What if my seats are not together as purchased or are not where I expected?