Frequently Asked Questions

Find answers to your questions about Broadway shows and tickets, theaters, order support and more.

I received an "unexpected intermission" or other error message. What should I do?

Check your billing statement. If you see a charge from TDI*Broadway.com and have not yet received any emails from us, contact us here, call us at 1-800-BROADWAY, or email us at ticketing@broadway.com and one of our customer representatives will be happy to assist you.

Frequently Asked Questions

I received an "unexpected intermission" or other error message. What should I do?

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