Frequently Asked Questions

It's best to arrive at least 30 minutes before the show's scheduled start time. This should allow you enough time to get through security, find your seats, and familiarize yourself with the theater. Some shows have pre-performance activities and most offer refreshments and merchandise for purchase, so arriving early gives you the opportunity to explore these options.

Backpacks and bags are permitted inside the theaters and are subject to inspection. All bags should be sized to fit comfortably under your seat without obstructing any walkways. Theaters will not allow guests to check bags and will not hold them during the performance.

Most Broadway shows will accommodate late arrivals. You may be asked to wait until an appropriate time in the performance to be seated and your ticketed seats may not be guaranteed. Some shows, however, do not permit late seating, and such policies will be posted prominently. Late seating is always and only allowed at the discretion of theater management.