Frequently Asked Questions
Find answers to your questions about Broadway shows and tickets, theaters, order support and more.
What should I do if I have a problem at the theater?
Reach out to theater staff for help, or call us during our customer service hours of operation: Monday through Friday 10:00AM to 8:00PM, Saturday 10:00AM to 5:00PM and Sunday 11:00AM to 5:00PM (Eastern US).
Didn’t find what you’re looking for?
Talk to our expert customer service team for more answers.