Frequently Asked Questions

We're here to help. You can reach us through our contact form, call us at 1-800-BROADWAY, or email us at ticketing@broadway.com and one of our customer representatives will be happy to assist you.

Reach out to theater staff for help, or call us during our customer service hours of operation: Monday through Friday 10:00AM to 8:00PM, Saturday 10:00AM to 5:00PM and Sunday 11:00AM to 5:00PM (Eastern US).

If you have a confirmed order, have your order number or confirmation email ready. If you don't have an order with us yet, our representatives are ready to answer all your Broadway-related questions.