Frequently Asked Questions

Find answers to your questions about Broadway shows and tickets, theaters, order support and more.

Can gift cards be refunded or reissued?

Broadway.com gift cards may be refunded to the gift card purchaser and reissued if lost.

Related Questions

At the payment stage of the checkout process, you should see a Redeem Broadway.com Gift Card button among our accepted payment methods. Select "Redeem" and enter the alphanumeric code associated with your valid Broadway.com Gift Card. You'll be prompted for an additional payment method to cover any remaining amount due.

Broadway.com Gift Cards can be used for any Broadway or Off-Broadway show currently playing in New York City that is sold through Broadway.com. Purchases with a Broadway.com Gift Card can only be made through Broadway.com.

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Frequently Asked Questions

Can gift cards be refunded or reissued?

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