Frequently Asked Questions

At the payment stage of the checkout process, you should see a Redeem Broadway.com Gift Card button among our accepted payment methods. Select "Redeem" and enter the alphanumeric code associated with your valid Broadway.com Gift Card. You'll be prompted for an additional payment method to cover any remaining amount due.

Broadway.com Gift Cards can be used for any Broadway or Off-Broadway show currently playing in New York City that is sold through Broadway.com. Purchases with a Broadway.com Gift Card can only be made through Broadway.com.

Broadway.com Gift Cards are delivered by email, either directly to the recipient or to the purchaser.

Broadway.com Gift Cards do not expire and are valid for use at Broadway.com in any amount. Check your gift card balance here.

Broadway.com gift cards may be refunded to the gift card purchaser and reissued if lost.