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Nederlander Theatre

Theater Policies

The Nederlander Theatre has recently updated their health & safety policies. As the theater updates its policies, we will update this page to reflect them.

COVID-19 Health & Safety Guidelines

We’re all in this together.

The magic of Broadway is born out of people gathering, in person, and in real time. These guidelines were created with the health and safety of our theatre employees, production staff, cast, and audience members always at the forefront. We all have to feel safe for Broadway to return as we all want it to: Brighter. Stronger. Better than ever.

 

Last updated and effective as of September 27, 2021. This page will be updated as we continue to monitor the status of COVID-19 and implement appropriate measures for the health and safety of everyone entering our Theatres.

 

SAFETY PROCEDURES IN THE THEATRE

It is essential that employees, production staff, cast, or audience members not enter the theatre if they are unwell. We will make every accommodation possible in order for both employees and audience members to feel empowered to stay home if they feel unwell.

Broadway is continuing to work with New York State as we plan for our safe and successful return. As public health conditions and the State’s guidance for performing arts and live entertainment evolve, we will remain flexible and adapt to applicable health protocols.

Guests who wish to enter any of the theatre will be required to follow the policies outlined herein:

  • Vaccinations required for performances through January 2, 2022. Guests will need to be fully vaccinated with an FDA or WHO authorized vaccine and must show proof of vaccination at their time of entry into the Theatre with their valid ticket. For more information, see Vaccination Policy below.
  • Masks. Masks are required for all guests, regardless of vaccination status. Masks must be worn at all times while visiting the Theatre except when eating or drinking in designated areas. All masks must completely cover the nose and mouth and comply with the CDC guidelines for acceptable face coverings.
  • Health certification. By virtue of entering the Theatre, guests are acknowledging that all of the statements below are true the day they visit the Theatre. If any of the statements are NOT true, guest should not come to the Theatre and instead use the exchange and refund policy to re-schedule or refund their tickets.
    • - I have not tested positive for COVID-19 through a diagnostic test in the past ten (10) days.
    • - I am not and have not recently experienced (within the last 48 hours) any new or worsening symptoms of COVID-19.
    • - I have not had close contact or proximate contact with any person(s) confirmed with a diagnostic test or suspected based on symptoms, to have COVID-19 within the past ten (10) days.
  • Air filtration. The theatres have upgraded our HVAC systems to comply with CDC guidelines for hospital-grade filtration, including MERV 13 filters, and have increased fresh outdoor air and air exchange to the greatest extent possible.
  • Cleaning. After each performance, high touch surfaces in both audience spaces and backstage will be cleaned in accordance with CDC recommendations. Once per day, the theatre will be thoroughly cleaned, and hand sanitizer will be stationed throughout the theatre. Upon entering the Theatre, all patrons will be encouraged to use hand sanitizer (unless medically prohibited) and to go directly to their seat unless they need to use the restroom or wish to purchase concession or merchandise items.

 

VACCINATION POLICY

Last updated and effective as of September 27, 2021. This vaccination policy is in effect for performances now through January 2, 2022. For performances beyond that date, we anticipate a review of policies, which may include a relaxation of certain provisions or an extension of this policy as the science dictates.

Guests who wish to enter any of the NYC theatres owned and/or operated by the Nederlander Organization, Inc. will be required to follow the vaccine policy herein.

To be permitted to enter a Theatre, guests will need to be Fully Vaccinated (as defined below) with an FDA or WHO authorized vaccine. Evidence of the vaccination will be required at the time of entry along with a valid ticket for the show playing in the Theatre. Other health & safety requirements may be required in addition to the vaccine.

“Fully vaccinated” means on the day of the performance date as shown on the valid ticket, a guest is:

  • at least 14 days after their second dose of an FDA or WHO approved two dose COVID-19 vaccine, or
  • at least 14 days after their single dose of an FDA or WHO approved single dose COVID-19 vaccine.

Proof of vaccination must come directly from the healthcare provider that performed the vaccination. Guests may display proof on a smartphone or present a physical copy. New York State residents, or anyone who received a COVID-19 vaccine in New York State, may present proof through the use of the Excelsior Pass (for more details, visit: epass.ny.gov) or any other CDC-approved digital app.

The only exceptions are:

  • guests under the age of 12, who must be accompanied by an adult that meets our Theatres’ vaccination requirements; or
  • guests who need reasonable accommodations due to a medical exception or a sincerely held religious belief.

For guests who are not able to be vaccinated for one of the reasons listed above, they must provide proof of one of the following instead of evidence of vaccination:

  • negative COVID-19 antigen test taken within 6 hours of the performance start time, or
  • negative COVID-19 PCR test taken within 72 hours of the performance start time.

Together with the proof of vaccination, all guests 18 years or older must also present a government-issued photo ID such as a driver’s license or passport. Guests younger than 18 may use a government-issued photo ID or school photo ID. Guests under 12 must be accompanied by an adult who meets the above requirements.

Entry will be denied for guests who do not provide the documentation as required above.

 

MASK POLICY

Masks are required for all guests, regardless of vaccination status. Masks must be worn at all times while visiting the Theatre except when eating or drinking in designated areas. All masks must completely cover the nose and mouth and comply with the CDC guidelines for acceptable face coverings.

 

CONTACT TRACING

Last updated and effective as of May 5, 2021.

For the health and safety of our audience and employees, we ask that all ticket holders over the age of 18 download New York State’s contact tracing app COVID Alert NY, available for iOS or Google Play before entering the theatre.

This app is run by the NYS Department of Health side by side with New York’s comprehensive COVID-19 contact tracing effort. Its goal is to help reduce the spread of COVID-19 amongst New Yorkers and those who visit New York State. Your identity is never revealed to anyone, however, you will be alerted if you have come into close contact with anyone who has COVID-19.

 

COVID-19 WAIVER

Last updated and effective as of May 5, 2021.

 

RELEASE & WAIVER OF LIABILITY AGREEMENT
NEDERLANDER ORGANIZATION, INC.

THIS RELEASE & WAIVER OF LIABILITY RELEASE AGREEMENT (“AGREEMENT”), HAS LEGAL CONSEQUENCES AND WILL AFFECT YOUR LEGAL RIGHTS AND ABILITY TO BRING FUTURE LEGAL ACTIONS. THIS AGREEMENT INCLUDES AN ARBITRATION PROVISION AND A WAIVER OF YOUR RIGHT TO BRING A CLASS ACTION.

 

IN CONSIDERATION of being permitted to enter and remain at Brooks Atkinson Theatre, Gershwin Theatre, Lunt-Fontanne Theatre, Marquis Theatre, Minskoff Theatre, Neil Simon Theatre, Nederlander Theatre, Palace Theatre, or Richard Rodgers Theatre ( individually or collectively “Venue”) owned or operated by Nederlander Organization, Inc. and its affiliates (“Nederlander”) and in addition to the corresponding ticket(s), each a revocable license that grants one-time entry into the Venue and a seat for the play or show purchased (“Event”) and my agreement to be bound to the ticket terms and conditions whether printed or displayed on ticket, venue webpage, or any other written communication which include the exchange and refund policy and the COVID-19 safety measures, I, on behalf of myself and my heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (which persons Holder represents have authorized Holder to act on their behalf for purposes of the release herein), and other persons acting or purporting to act on Holder’s or their behalf (collectively, “Related Persons”), hereby acknowledge and agree to the terms below. The person seeking entry pursuant to the entry ticket(s) issued on a per transaction basis, and any accompanying minors (“Holder”), agrees to be bound by the terms and conditions of this Agreement. THE TERMS AND CONDITIONS IN THIS AGREEMENT ARE IN ADDITION TO THE VENUE’S TICKET TERMS AND CONDITIONS.

 

  1. ACKNOWLEDGEMENTS OF COVID-19 & OTHER RISKS. Holder fully understands that: (a) the novel coronavirus SARS- CoV-2 and any resulting disease (together with any mutation, adaptation, or variation thereof, “COVID-19” ) is an extremely contagious disease that can lead to severe illness and death, and there is an inherent danger and risk of exposure to COVID-19 in any place where people congregate; (b) no health and safety policies, assessments, precautions and/or protocols that will be implemented from time to time at and for the Venue (collectively, the “Venue Protocols”) by local, state and federal governmental agencies, Nederlander, and its licensees for the use of the Theatre and its and their current and future affiliates (individually or collectively, “Producer”) and/or third parties, can eliminate the risk of exposure to COVID-19;
    (c) while people of all ages and health conditions can be and have been adversely affected by COVID-19, according to the Center for Disease Control and Prevention (CDC) and other public health authorities (i) people with certain underlying medical conditions are or may be especially vulnerable, including, but not limited to, people with chronic kidney disease, chronic obstructive pulmonary disease, moderate to severe asthma, liver disease, compromised immune systems (including as a result of organ transplant), obesity, serious heart conditions, sickle cell disease, and type 2 diabetes, and (ii) the risk of severe illness from the contraction of COVID-19 increases steadily with age, and (iii) contracting COVID-19 can result in the further transmission of COVID-19 to Holder’s spouse, family members, and other persons in proximity to Holder; and (d) exposure to COVID-19 can result in subsequent quarantine, illness, disability, other short-term and long-term physical and/or mental health effects, and/or death, regardless of age or health condition at the time of exposure and/or infection.
  2. ASSUMPTION OF RISKS, HAZARDS AND DANGERS. HOLDER, ON BEHALF OF ITSELF AND RELATED PERSONS, HEREBY FULLY UNDERSTANDS AND KNOWINGLY, VOLUNTAIRLY AND IRREVOCABLY, ASSUMES ALL RISKS, HAZARDS AND DANGERS RELATED TO ENTRY INTO, AND PRESENCE IN, AT AND AROUND THE VENUE, WHICH MAY INCLUDE AN INCREASED RISK OF EXPOSURE TO COMMUNICABLE DISEASES (INCLUDING, WITHOUT LIMITATION, COVID-19), VIRUSES, BACTERIA OR ILLNESSES OR THE CAUSE THEREOF, SICKNESS, PERSONAL INJURY, DISABILITY, OTHER SHORT-TERM OR LONG-TERM HEALTH EFFECTS, AND/OR DEATH, WHICH MIGHT RESULT FROM THE ACTIONS, INACTIONS, OR NEGLIGENCE OF HOLDER, ANY OF THE RELEASED PARTIES (AS DEFINED BELOW), OR OTHER THIRD PARTIES, WHETHER OCCURING BEFORE, DURING OR AFTER THE EVENT, HOWEVER CAUSED AND WHETHER INSIDE OR OUTSIDE OF THE VENUE. HOLDER HEREBY ACCEPTS PERSONAL RESPONSIBILITY FOR ITS VOLUNTARY PARTICIPATION IN/AT THE EVENT. HOLDER HEREBY ASSUMES, ON BEHALF OF ITSELF AND RELATED PERSONS, ALL AND SOLE RESPONSIBILITY OF CLAIMS AND POTENTIAL CLAIMS RELATING TO THE RISK, HAZARDS AND DANGERS DESCRIBED IN THIS AGREEMENT.
  3. RELEASE, WAIVER & COVENANT NOT TO SUE.
    (a) HOLDER, ON BEHALF OF ITSELF AND RELATED PERSONS, HEREBY FULLY UNDERSTANDS AND KNOWINGLY, VOLUNTARILY, IRREVOCABLY, AND FOREVER RELEASES, WAIVES, AND DISCHARGES (AND COVENANTS NOT TO SUE), EACH OF THE RELEASED PARTIES WITH RESPECT TO ANY AND ALL CLAIMS THAT A HOLDER OR ANY OF HOLDER’S RELATED PERSONS MAY HAVE (OR HEREINAFTER ACCRUE) AGAINST ANY OF THE RELEASED PARTIES, THAT RELATE TO ANY OF THE RISKS, HAZARDS AND DANGERS DESCRIBED ABOVE IN SECTION 2, INCLUDING WITHOUT LIMITATION, ANY AND ALL CLAIMS THAT ARISE OUT OF OR RELATE IN ANY WAY TO (I) HOLDER’S EXPOSURE TO COVID-19; (II) HOLDER’S RELEATED PERSON’S OR RELATED PERSONS’ EXPOSURE TO COVID-19, (III) HOLDER’S TRAVEL TO AND FROM, ENTRY INTO, OR PRESENCE WITHIN, THE VENUE AND/OR COMPLIANCE WITH THE VENUE AND/OR PRODUCER’S POLICIES, PROCEDURES AND PROTOCOLS; (IV) ANY INTERACTION BETWEEN HOLDER AND ANY PERSONNEL OF ANY OF THE RELEASED PARTIES PRESENT AT THE VENUE (INCLUDING, WITHOUT LIMITATION, PRODUCER’S PERSONNEL, ACCESS MANAGEMENT PERSONNEL, USHERS, TICKET-TAKERS, SECURITY, HEALTH, SAFETY AND MEDICAL PERSONNEL, OR CLEANING, CONCESSION, OR PARKING PERSONNEL); OR (V) ANY OF THE RISKS IDENTIFIED ABOVE IN SECTION 1 (ACKNOWLEDGEMENTS OF COVID-19 AND OTHER RISKS) (COLLECTIVELY, THE “CLAIMS”), IN EACH CASE WHETHER CAUSED BY ANY ACTION, INACTION OR NEGLIGENCE OF ANY RELEASED PARTY OR OTHERWISE. (b) FOR THE PURPOSES HEREOF, THE “RELEASED PARTIES” ARE: (I) NEDERLANDER, PRODUCER, AND EACH OF THEIR RESPECTIVE DIRECT AND INDIRECT PARENTS, AFFILIATES, ADMINISTRATORS, DESIGNEES, LICENSEES, AGENTS, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS (AND ALL EMPLOYEES OF SUCH CONTRACTORS) AND OTHER PERSONNEL; (II) THE DIRECT AND INDIRECT OWNERS, LESSEES, SUBLESSEES, LICENSEES, AND SUBLICENSEES OF BOTH VENUE AND PRODUCER; (III) ALL THIRD PARTIES PERFORMING SERVICES AT THE VENUE OR FOR THE EVENT AT THE REQUEST OF PRODUCER OR OTHERWISE; AND (IV) ANY PARENTS, SUBSIDIARIES, AFFILIATED AND RELATED COMPANIES AND OFFICERS, DIRECTORS, OWNERS, MEMBERS, MANAGERS, PARTNERS, EMPLOYERS, EMPLOYEES, AGENTS, CONTRACTORS, SUB-CONTRACTORS, INSURERS, REPRESENTATIVES, SUCCESSORS, AND/OR ASSIGNS OF EACH OF THE FORGOING ENTITIES AND PERSONS, WHETHER PAST, PRESENT OR FUTURE, AND WHETHER IN THEIR INSTITUTIONAL OR PERSONAL CAPACITIES. (c) DUE TO RAPIDLY CHANGING GOVERNMENTAL COVID-19 REGULATIONS AND RESTRICTIONS, THIS VENUE’S OR PRODUCER’S COVID-19 POLICIES, PROCEDURES, PROTOCOLS, AND REQUIREMENTS ARE SUBJECT TO CHANGE, AT ANY TIME AND WITHOUT NOTICE, TO COMPLY WITH FEDERAL, STATE AND LOCAL GOVERNMENTAL AND/OR HEALTH AUTHORITIES, HOLDER ACKNOWLEDGES THAT IT IS THEIR RESPONSIBILITY TO REVIEW AND CHECK THE LATEST SAFETY INFORMATION REGARDING COVID-19 AVAILABLE AT THE CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC): https://www.cdc.gov/coronavirus/2019-ncov/cdcresponse/about-COVID-19.html AND NEW YORK STATE: https://coronavirus.health.ny.gov/home AND NEW YORK CITY UPDATES: https://www1.nyc.gov/site/coronavirus/index.page HOLDER RELEASES, WAIVES, DISCHARGES AND AGREES NOT TO SUE THE RELEASED PARTIES ARISING OUT OF ANY CHANGE IN FEDERAL, STATE, OR LOCAL GOVERNMENTAL AND/OR HEALTH AUTHORITIES REQUIREMENTS, AS ENFORCED BY PRODUCER OR THE VENUE, EITHER RETROACTIVELY OR PROSPECTIVELY.
  4. GOVERNING LAW. Holder hereby understands and agrees that this Agreement is subject to and will be construed in accordance with the laws of the State of New York, without regard to choice or conflict of law provisions.
  5. ARBITRATION AGREEMENT. Holder hereby agrees, on behalf of itself and Related Persons, that: (a) any Claim asserted by Holder against any of the Released Parties shall be resolved by mandatory, confidential, final, and binding arbitration to Judicial Arbitration and Mediation Services, Inc. (“JAMS”); (b) this Section 5 is governed by the Federal Arbitration Act (“FAA”); (c) the FAA is applicable because the Released Parties are engaged in transaction involving interstate commerce; (d) the arbitration shall proceed before a single arbitrator; (e) the arbitration shall be conducted in accordance with the JAMS Comprehensive Arbitration Rules and Procedures; (f) any and all issues relating or pertaining to arbitration or this arbitration clause, including but not limited to the threshold question of arbitrability or the enforceability or validity of this arbitration clause, shall be delegated to the arbitrator selected pursuant to this provision; (g) the arbitrator shall have the power to award any remedies, including reasonable attorneys’ fees and costs, available under applicable law; (h) judgement upon the award rendered by the arbitrator may be entered in any court having jurisdiction; (i) the award may be vacated or modified only on the grounds specified in the FAA or other applicable law; and (j) any arbitration conducted pursuant to this Agreement shall take place in New York County, New York.
  6. CLASS ACTION WAIVER. Holder hereby agrees that any and all disputes, including any Claims made by Holder against any of the Released Parties must be arbitrated on an individual basis only. By signing this Agreement, Holder hereby waives any right to litigate or arbitrate any Claim as a class action, representative action or class arbitration against any of the Released Parties.
  7. SEVERABILITY. Holder hereby agrees that if any provision or part thereof contained in this Agreement is declared illegal, unenforceable, or ineffective, such provision or part thereof shall be deemed severable, such that all other provisions contained in this Agreement shall remain valid and binding.

This page will be updated as more information becomes available.

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