Frequently Asked Questions

With thousands of theatergoers passing through their doors each week, Broadway theaters often find items left behind accidentally. Ask theater staff for assistance if you think you've lost something.

If you've left something behind at the theater, please return to the theater as soon as possible during the box office's operating hours, which are typically 10:00AM until 30 minutes after the day's final performance begins.

If you were unable to retrieve your lost item in person at the theater, there is no guarantee that it will be mailed to you.