Chicago Frequently Asked Questions

Chicago is 2 hours and 30 minutes long, including one intermission.

Due to some adult themes including language and violence, Chicago may be inappropriate for children under the age of 12. Children under the age of 4 are not permitted in the theater.

The protocol used to be that you would get dressed up to go to the theatre. That is not a requirement, but we always feel it adds to the excitement of the experience. There is no official dress code inside the theatre. Also, keep in mind the Ambassador theatre is air-conditioned, so it's nice and cool in the summer and comfortable in the winter.

There are concession stands located on each level of the Ambassador theatre that sell water, soda, alcoholic beverages and snacks. You can even pre-order your intermission drinks before the show starts. However, only bottled water is allowed at your seat.

Yes! There are merchandise kiosks inside the theatre where you can buy Chicago shirts, the cast recording and many other fun items.

Stairs are located on both the left and right sides of the Ambassador theatre. There are approximately 26 steps to these additional restrooms. You can access both the men’s and women’s bathrooms by walking up either side’s staircase. To get to mezzanine seats, there are approx. 34 steps from the entrance of the theatre.

Chicago plays at:

The Ambassador Theatre
219 West 49th St.
New York, NY 10019

For information on how to get to the Ambassador Theatre, head to our guide to The Best Ways to Get to Broadway Theaters.