"The cast was wonderful. They performed everything beautifully. However, the production was underwhelming. There were no sets and only basic costumes. I expect more from a Broadway show. I expect sets and the cast to have more than one costume. The production level was subpar for a Broadway production."
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Broadway.com Customer on Feb 16, 2025
My expectations were higher
"Orchestra’s/conductor’s relationship / participation with the cast members was unique and smart. Singing was pretty good, some people stood out, like R. Lowe, as Mary Sunshine, with an operatic voice that stunned the audience. Raymond Bokhour, as Amos Hart, performed a raw and humbling solo, “Mister Cellophane,”. Expected there to be a bigger cast with longer chorus lines. With occasional performances happening on either end of the stage, my eyes didn’t know where to look. Overall, this musical did the opposite of exceeding my expectations."
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Broadway.com Customer on Feb 10, 2025
Great acting, poor plot line …
"The singing and dancing was great but the plot line was to us, labored and slow. The show did not live up to all the hype we’d heard beforehand."
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David G from Nairobi on Feb 1, 2025
Predictable
"I was a bit disappointed there was no scenery change, story line was hard to follow (if you hadn’t seen the movie), theater was a bit rundown, seats impossibly tight actually uncomfortable, and the costumes appeared cheep. We decided to leave after the first act. Seeing Erica was the only highlight of the evening. "
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Matthew P from Los Angeles on Jan 24, 2025
Lacked luster
"The set never changes. There are no costume changes. Been to several shows, this one fell short for the price. A little disappointed, traveling from "Chicago"."
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Broadway.com Customer on Oct 1, 2024
Ok but needs a revamp
"Love the film, but thought the stage performance lacked speed and snappy excitement/ suspense. Some of the crew clearly had a lot of dance talent and tricks and the choreography could make use of this.
Songs also seemed slow on tempo.
We felt the relationship between Roxie and Velma could have been stronger and sharper on stage, and again the choreography should be sharpened.
It was ok, but the time in which is set could be utilised in style so much more. Costume for Mamma, particularly."
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Broadway.com Customer on Sep 21, 2024
An okay show
"The actors were fantastic but the show was just not great. I only watched until the end because I bought the ticket last minute and it was expensive! I didn't even wait for the encore, could not be bothered. "
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Broadway.com Customer on Aug 25, 2024
Outstanding talent, but underwhelmed with theater and theater policies
"The show was top notch with fabulous casting/production. Disappointed that the stage was so small, and honestly think the cast was restricted by it. Ushers were warm and welcoming but totally frustrated with the number of people allowed to be seated well into the production. Sorry but if someone is late then they should wait until the intermission. On six separate occasions we were expected to move to the aisle for others, and those behind us were not having it glaring at us when we were the ones being inconvenienced. Fix this policy please. The cast was brilliant, and so engaging. It's really the management of the venue and their policies that were problematic. This experience would likely deter us from a future performance at this theater but the overall production was phenomenal. "
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Susan I from Bedford on Jul 7, 2024
Lackluster
"The singing was great. Some of the actors have such great voices and great range. The story was interesting and characters were portrayed well. The choreography was lack luster. The cell Block Tango could've used more tango. Other choreographed dances lacked energy and was underwhelming. I also didn't like the lack costume changes and the orchestra taking most of the stage area. It made the performance feel like a cheap production."
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Broadway.com Customer on Oct 29, 2025
Left feeling meh 🫤
"We’re avid Broadway goers. We’re big supporters of protecting Broadway! However this performance was lack luster. Who ever chose the stage production must of had a limited budget to work with. They do not use any set changes and the majority of the stage is taken up by the band/ orchestra(which make up about 7-10 ish people) the set and costume changes are part of what make Broadway magic so magnificent and keep you coming back for more. The costume changes did not amount to much because none of the supporting characters changed for any numbers and just Roxy had 2-3 different changes but minimal. When I say costume and set were low budget… I’m not kidding. The stars could all sing and perform but it’s Broadway and that’s an expectation. This was more suited for off Broadway but even little shop of horrors outshined this set and costume fiasco. Don’t waste your money on this if you’re a first timer or new to Broadway because this is not the typical standard Broadway brings with remakes or any other major production. If you’re a Chicago fan you’ll be depressed at the last of chair routines too. Only 2 girls could actually perform with the chair well so they didn’t do large chair numbers with choreography instead had the cast sitting on the side of the band watching the performance. Disappointed. "
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Broadway.com Customer on Aug 23, 2025
It was ok.
"The actors seemed to lack energy. Of the 3 shows we saw during our trip, this one was the only one we didn’t love. It was flat and boring. It’s so hard to write that, but I don’t think it was worth the $240 we spent. We’ve seen productions of Chicago in other cities that were much better. "
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Broadway.com Customer on Aug 17, 2025
Not the type of people I wanna be friends with
"The show is about Chicago and what I believe to be the 20s and it showed the worst of America. People hating their spouses people getting divorced and killing ex-lovers. More people in jail and bad attorneys. nothing was good. Nothing was pleasant. There was no romance. There was no love. There was nothing but the worst of this country. "
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John V from Ponte Vedra beach on Feb 16, 2025
Disappointing…
"We didn’t think that it was a really professional show. Not much substance to the plot. It didn’t live up to broadway’s usual productions. Time to retire this musical. "
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Broadway.com Customer on Jan 31, 2025
Great run… time to close
"I had the privilege of seeing Chicago the week it opened 25 years ago with Anne & BeBe. An amazing experience. Some of the best dancing and choreography that I have ever seen. I went to see the show this past Monday night 1-27-25 to see Erica Jane. With or without Erica the show looks tired. The same great choreography but no the same moves. The company seemed to be walking through the show. The dancing was not tight. You are seeing. Bob Fosse show. It’s about the dancing. The secondary leaders were all good. Good vocals. The show just looked tired. I doubt Anne Reinking would let the curtain rise on this production. "
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Garry C from Dallas on Jan 29, 2025
Weak
"The female cast was super weak, with exception to “Mama”. This was not even close to par for Broadway. The satire came off as goofy and the dancing was a mess. Don’t waste your money, you will be disappointed "
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Kevin J from Argyle on Jan 1, 2025
Where was the set
"If I hadn’t watched the movie, I would have absolutely no clue what was going on. In fact, my husband has never seen the movie and by the intermission he was totally lost. Having a set would have helped. The woman playing Matron Mama Morton, a very young slim woman that could have been Reese Witherspoon, has a great voice but totally doesn’t fit the role. Super disappointing and we were so excited to go. "
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Broadway.com Customer on Dec 25, 2024
Shockingly bland and amateurish
"There was just a complete lack of effort to make this a true Broadway experience. Where to begin? The set: what set? The band was on stage and was the biggest part of the set. It just seemed so lazy to not have a set design. Costumes? Ditto. The actors remained in the same costumes even as scenes/locations etc changed. Production. At one point several actors are just sitting on stools on the side of stage. Another point where there were 7 chairs placed for the jury, only one actor sat in the jury box. The entire production seemed like regional theater or even high school theater where they ran out of money for sets and costumes. On the upside, the music was great. But of course the music is the best part. Nothing shocking there. The performers have quality singing performances. The lead, Alysa Milano? She was ok. But surprisingly, she was outperformed by the actresses who played Velma and Mamma. I have never left a Broadway show and felt so underwhelmed and disappointed. I was so looking forward to this show and was actually bored. Where was the “razzle dazzle?” The production was mailed in. I cannot recommend this show at all. I am sad to say all this, but it is what it is….."
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John M from Indianapolis on Oct 27, 2024
Not as good as years ago.
"I have seen Chicago 3 times now. Seen it about 15 years ago, 2 years ago and this past weekend. My daughter and I were disappointed on how much they changed it from 2 years ago. Not as much dancing and the lead role of Roxie was played by a reality show host and she was not near as good in the form of vocals or acting the part. It seemed more like a play rather than the old classic Chicago musical. I hate to be critical as there is so much work that goes into these productions but I feel they have changed the format for the worse not better. We went and seen Hells Kitchen and The Great Gatsby this past weekend also and they were amazing! So much action with dancing and beyond amazing vocals in the songs and the acting by the artists was flawless. I would recommend those Broadway shows over Chicago hands down. "
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Broadway.com Customer on Aug 19, 2024
Good acting, poor show
"The actors and music were great. The scenography, costumes and overall production very much behind all other shows I’ve seen."
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Broadway.com Customer on Jul 6, 2024
Underwhelming and Tired
"I know we all know the film. Yes, Chicago has been on broadway since 1994. But I think it’s time to retire show. The singing was winded whilst dancing. The dancers looked tired and spaced out. Good to Mama was played so straight and had no sass or appeal. "
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Reece J from Chicago on Oct 31, 2025
Disappointing
"Extremely disappointing show that’s not up to standard. The cast couldn’t keep up with the show. The script has been turned into a comedy sketch and the essence of Chicago was entirely absent. Show needs a total overhaul. Not Broadway standard"
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Broadway.com Customer on Oct 20, 2025
Just okay
"The production, set and performance was below average. Sadly, none of the characters are engaging. It's an old tired show which needs to be polished up. "
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Broadway.com Customer on Jun 18, 2025
Outdated
"I think I spent more money on my ticket than they did on costumes and production. Everything was good but might need to be pushed to off broadway or a revamp. Overpriced for sure."
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Broadway.com Customer on Feb 2, 2025
Sparse
"Aside from there being absolutely no set design except for the orchestra dominating most of the stage, and no costume changes except for maybe some shoes it was okay. The performances were typical of what we would expect from a Broadway cast. Overall the show was disappointing in that some simple costume changes and set design would have made it more appealing."
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Broadway.com Customer on Aug 26, 2024
Re: Disappointed
"Chicago was the third show that my daughter and I saw while in NYC. We were disappointed in the performances and would not recommend Chicago to others.
While most of the cast performances were very good, others seemed to miss steps and vocal opportunities. Overall, I didn’t feel like the cast worked well together. "
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Broadway.com Customer on Sep 22, 2025
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About
Chicago
Set in the legendary city during the roaring “jazz hot” 20s, Chicago tells the story of two rival vaudevillian murderesses locked up in Cook County Jail. Nightclub star Velma’s serving time for killing her husband and sister after finding the two in bed together. Driven chorus girl Roxie’s been tossed in the joint for bumping off the lover she’s been cheating on her husband with. Not one to rest on her laurels, Velma enlists the help of prison matron Mama Morton and slickster lawyer Billy Flynn, who turn Velma’s incarceration into a murder-of-the-week media frenzy, thus preparing the world for a splashy showbiz comeback. But Roxie’s got some of her own tricks up her sleeve…
