Broadway Strike Wrap-Up: Info for Broadway.com Ticketholders on Refunds for Canceled Shows

The Broadway stagehands strike is over! If you bought tickets for any of the canceled performances from Broadway.com, getting your money back is easy.

I have the actual tickets.
If you received your tickets already, please mail the original tickets to Broadway.com and include your order reference number to avoid delays in processing your refund. Be sure to make a copy of the tickets for your records before mailing. You will receive a full credit to your account within 10 days.

Please return your tickets to:
Attn: Broadway.com Customer Service
1650 Broadway, 9th Floor
New York, NY 10019

I planned on picking up the tickets at the box office.
If you chose to get your tickets from the box office before the show, your account will automatically be credited within 10 business days of the cancelled performance.

Which performances were cancelled?
The performances and shows listed below were cancelled.

Performances:
Saturday, November 10—matinee and evening
Sunday, November 11—matinee and evening
Monday, November 12—evening
Tuesday, November 13—evening
Wednesday, November 14—matinee and evening
Thursday, November 15—evening
Friday, November 16—evening
Saturday, November 17—matinee and evening
Sunday, November 18—matinee and evening
Monday, November 19—evening
Tuesday, November 20—evening
Wednesday, November 21—matinee and evening
Thursday, November 22—evening
Friday, November 23—matinee and evening
Saturday, November 24—matinee and evening
Sunday, November 25—matinee and evening
Monday, November 26—evening
Tuesday, November 27—evening
Wednesday, November 28—matinee and evening

Shows:

Can I call someone for help?
Of course! One of our customer service representatives at 1-800-BROADWAY can help you during regular business hours, or send us an email at info@broadway.com and we'll respond as soon as possible.

What now?
Go see a Broadway show! Click here to find out what's playing!