Frequently Asked Questions

When a performance is sold out, some shows will offer a limited number of discounted standing room tickets for viewing the performance from the rear of the theater with no seating. Not all shows will offer standing room tickets.

Rush tickets are a limited number of discounted tickets that are sold in person at the theater on a first-come, first served basis for a same-day performance.

A preview is any performance occurring before a show's official opening. Previews allow the cast and crew to fine tune the show before it is subject to critical review by the media. The announced cast is scheduled to appear during these performances unless otherwise indicated.

Opening night is a show's first official performance and attendance is often limited to the media, cast members' family and friends, and other special guests. Critical reviews of the show are usually published the following day.

A show with an "open run" does not have a scheduled closing date and will play indefinitely.

Will Call, also known Box Office Pickup, allows you to pick up your tickets at the theater's Box Office 30 minutes prior to showtime with a valid photo ID. Many theaters no longer offer Will Call pickup and instead only offer electronic (i.e., mobile) ticketing.

Jukebox musicals are shows featuring songs from well-known musicians and bands, either telling their own life stories or creating the soundtrack of a new narrative. Here's a guide to the Best Jukebox Musicals on Broadway right now.

The Orchestra section is the first floor of the theater, with rows of seats extending from very near the stage all the way to the back of the theater. The Mezzanine section is directly above the Orchestra, jutting out from the back of the theater toward the stage, with its first rows being situated roughly at the midpoint of the Orchestra section. The Balcony, in turn, is situated directly above the Mezzanine, though not all theaters have a Balcony section. For a visual aid and more details about theater sections, check out How to Choose a Seat in a Broadway Theater.

The term "overhang" refers to the area where each section above the Orchestra section overlaps, or hangs over, the section below it. For a visual aid, check out How to Choose a Seat in a Broadway Theater.

Lottery tickets are a limited number of discounted tickets set aside for purchase in a lottery-style drawing. Lottery policies vary by show and may not always be available. Check out our Introduction to Broadway Lotteries for more information.

Premium tickets are the highest-priced tickets, offering the most desirable seat locations and best views in the theater. These seats are typically located in the center of the Orchestra and Front Mezzanine sections, offering close proximity to the stage and clear sightlines. Premium seats tend to remain available longer than most regular-priced seats, which can make for a quick and easy way to ensure you have the best seats in the house. Check out our Guide to Premium Broadway Tickets for more details.

Group Sales Box Office is available to answer any questions you have about ordering group tickets, arranging group accommodations at restaurants, and assisting with hotel and travel recommendations.

Contact Group Sales Box Office for support.

Premium tickets are the highest-priced tickets, offering the most desirable seat locations and best views in the theater. These seats are typically located in the center of the Orchestra and Front Mezzanine sections, offering close proximity to the stage and clear sightlines. Premium seats tend to remain available longer than most regular-priced seats, which can make for a quick and easy way to ensure you have the best seats in the house. Check out our Guide to Premium Broadway Tickets for more details.

The price of a Premium Broadway ticket typically starts at a few hundred dollars each, but prices can vary greatly depending on the show's popularity, seasonal demand and other factors.

Premium tickets will get you the most desirable seats and best views in the theater, but they do not include other benefits like merchandise or refreshments except where expressly stated.

Not always. Seats for lottery and rush tickets are assigned by the theater and seat locations may vary.

Many shows offer special pricing that is clearly marked on Broadway.com seat maps when you are looking to purchase tickets. You can also find discounted tickets at BroadwayBox.com.

Weekday performances sometimes have a lower ticket price than weekend performances, but prices are always determined by a show's popularity and seasonal demand, among other factors, so it's best to plan ahead.

Ticket prices are generally less expensive in the rear and far sides of each section, and vary by show and theater.  You can find more information here.

Tickets may be purchased at the box office at the face-value price with no additional service fees.

Tickets are can be purchased at the theater but may not be available for same-day performances, especially for shows with high demand. In-person sales for future performances are not permitted within one hour of a scheduled performance. 

Tickets for preview performances on Broadway are seldom less expensive than post-opening performances. Most shows now price their preview performances on par with regular performances, but you might find deals for very early previews or through special offers.

Booking far enough in advance tends to ensure the widest range of price options for a given performance, so be sure to plan ahead and check out How to Choose a Seat in a Broadway Theater.

Every theater has some seats with obstructed views. They tend to be priced lower than full-view seats and will always be disclosed as obstructed or partial-view when purchasing.

The Orchestra section is the first floor of the theater, with rows of seats extending from very near the stage all the way to the back of the theater. The Mezzanine section is directly above the Orchestra, jutting out from the back of the theater toward the stage, with its first rows being situated roughly at the midpoint of the Orchestra section. The Balcony, in turn, is situated directly above the Mezzanine, though not all theaters have a Balcony section. For a visual aid and more details about theater sections, check out How to Choose a Seat in a Broadway Theater.

Premium seats are typically located in the center of the Orchestra and Front Mezzanine sections and offer close proximity to the stage and clear sightlines. Due to their high prices, Premium seats tend to remain available longer than lower-priced seats and can therefore be a quick and easy way to ensure you have the best seats in the house. Read more about Premium seating here.

The face-value ticket price includes all applicable taxes. All ticket purchases online or over the phone will incur a service fee on top of the face-value price.

Some shows offer VIP tickets which, in addition to your ticket, may include drinks and/or dining options, or access to a private lounge space. VIP tickets are not offered by all shows, and details will vary.

In Broadway theaters, box seats are considered restricted-view seating and are often not sold at all due to their proximity and angled orientation to the stage.

All ticket sales are final with no refunds or exchanges, so once you have selected and purchased your tickets, you cannot change your seats. Please reach out via our contact form, call us at 1-800-BROADWAY, email us at ticketing@broadway.com, or reply to your confirmation email with any questions.

There are some exceptions, but as a general rule weekend performances tend to have higher ticket prices than weekday performances.

The most popular shows on Broadway often sell out far in advance, so we recommend booking as early as you can.

You can find a list of all Broadway shows currently playing here.

In most cases you can pick your seats when purchasing discounted tickets, but lottery and rush tickets are assigned by the theater and may vary.

Yes, some shows offer discounted tickets for military families and veterans. You can contact the USO for more information.

Some shows offer student rush tickets; you can find a list of these options at BroadwayBox.com.

Broadway shows do not offer senior discounts.

Broadway shows do not offer special rates for children. Most Broadway shows do not allow children under the age of five, except for The Lion King and Aladdin. Everyone, regardless of age, needs a ticket.

Yes, many shows offer special discount pricing that is clearly marked on Broadway.com seat maps when you are looking to purchase tickets. The Latest Broadway Discount Tickets guide provides helpful information about Broadway discounts, strategies for finding discounts, and list of shows currently with discount tickets on Broadway.com.

Rush tickets are sold on a first-come, first-served basis for a same-day performance in person at the theater. Policies vary by show and rush tickets may not be available for every show. You can find a list of current offerings here.

Lottery tickets are a limited number of discounted tickets set aside for purchase in a lottery-style drawing. Lottery policies vary by show and may not always be available. Check out our Introduction to Broadway Lotteries for more information.