Hell's Kitchen Show Poster

Hell's Kitchen Reviews

A new musical featuring music and lyrics from 16-time Grammy Award winner Alicia Keys.

4.8
Show Overview
customer reviews

Customer Reviews (1233)

4.8
Score average from verified show reviews by customers who’ve bought tickets from Broadway.com.
5 stars
81%
4 stars
16%
3 stars
2%
2 stars
1%
1 star
0%
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Not sure what I was expecting...
"I had heard rave reviews of this show, and I love Alicia Keys' music. But the story didn't flow well and the writing was very sophomoric/formulaic. It felt like the Broadway equivalent of a Madea movie. I did love the music and dancing! "
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Broadway.com Customer on Dec 8, 2024
Don’t believe the hype
"I liked five of the song versions. I didn’t find the flow of the music and storyline line. I loved the voice of the bubbly friend of A. Keys she was extremely talented. I didn’t like the negative reflection of the father even if it’s true. The first half was better than the second half and it was too long. "
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Broadway.com Customer on Dec 3, 2024
Great music less than adequate dancing
"We enjoyed the music , staging and singing. Dancing was average at best and too much gratuitous of vulgar language. Broadway shows should be better than this."
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Broadway.com Customer on Nov 21, 2024
Hell’s Kitchen was so so
"I had higher hopes but was disappointed. It was okay but I expected better. "
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Carolyn R from Washington on Aug 18, 2024
Lacked uniqueness
"It didn't show anything really important about her life other than what is common to other teens her age."
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Broadway.com Customer on Mar 9, 2025
Hell’s Kitchen Left Me Cold
"Hell’s Kitchen was a major disappointment. The plot felt shallow, the writing weak, and the storytelling lacked wit or emotional depth. Having just seen & Juliet and The Wiz, both of which were clever, engaging, and sharply written, the contrast was glaring. The music often felt forced into the narrative rather than serving it, disrupting the flow instead of enhancing it. The lead performance was particularly underwhelming; for a character inspired by Alicia Keys, the role called for far more charisma and nuance. Instead, the character was difficult to like and, at times, outright annoying. The mother’s role was a bright spot vocally, and Yolanda Adams was, as expected, a standout. Unfortunately, those moments weren’t enough to elevate the production. Several dance sequences felt random, the set design was surprisingly basic, and even my 17-year-old clocked multiple cringe-worthy moments. Overall, Hell’s Kitchen leans too heavily on its music and name recognition while falling short on substance. I left genuinely disappointed."
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Tiffany W from Jacksonville on Dec 28, 2025
Better shows to choose from
"Good for teenagers and 20 somethings"
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Ronald G from Pepper Pike on Jul 24, 2024
Loud acoustics
"It was hard to appreciate the cast’s voices due to the very loud acoustics. "
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Broadway.com Customer on Aug 3, 2025
Boring and the sound system is bad.
"There's no pizzazz to this show. The dance scenes are repetitive. We couldn't understand most of what was said or sang due to a poor quality sound system. Very disappointing"
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Broadway.com Customer on Oct 23, 2024
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About Hell's Kitchen

Welcome to Hell's Kitchen, Broadway’s hit musical from Alicia Keys – inspired by her life, her music, and her community.

Your journey begins with Ali, a 17-year-old girl full of fire, searching for freedom, passion, and her place in the world. Along the way, you'll meet the musical mentor who changes her life, her dynamic family, and the neighborhood that helps her grow. Relatable, raw, and refreshingly fun, it's a celebration of finding yourself, your purpose, and the people who lift you up.

More than watching a performance, this experience pulls you out of your seat and has you buzzing when you leave, wondering who to tell about it first. The music – a mix of Keys’ classics and new songs written exclusively for the show – is brought to life through exhilarating choreography. It’s a soundtrack of rebellion, life, and love that speaks to you no matter where you’re from, where you’ve been, or where you’re going.

You’re invited to feel the energy of this multi-award-winning musical. Come experience where dreams begin: Hell's Kitchen.

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