Your trip to the city is coming up, your Broadway tickets are purchased and now, there's a snowstorm on the way. Will your show go on? What if you can't make it? How likely is it that the show will be cancelled?
Cancellations typically only happen if there is a major shutdown of NYC public transportation (subways/buses) or if a state of emergency forbids travel. If there are just a few inches of snow, history suggests the show will go on. However, safety is the priority, so please monitor official alerts. For our customers, we will alert affected Broadway.com ticket holders immediately if a show is cancelled. We will also post a live list of cancellations here if closures occur.
We're here to help with all the info you need to navigate a snowy visit to Broadway.
What happens to my tickets if my show is cancelled?
If your performance is cancelled, you will be notified promptly and receive a full refund automatically.
What would cause my show to be cancelled?
While it is unlikely for a Broadway performance to be cancelled, there are a few things that lead to the show not going on. These include:
- The New York City subway stops running, making it difficult for performers and patrons to access the Theatre District.
- NYC businesses are directed by the city to close for public safety.
- The theater itself loses power or heat.
- It is impossible to safely access the building due to snow or ice.
- Actors and crew cannot get to the theater in time to make the scheduled performance.
When does Broadway announce snow cancellations?
It is likely that you will not know for that certain that your show is cancelled until several hours before it is scheduled to begin. Most shows aim to announce by early afternoon for evening performances and in the morning for matinee performances. If severe weather persists, it is possible additional performances will be cancelled further in advance.
What if the show goes on but I can't make it to the theater?
Call us at 1-800-BROADWAY, email us at ticketing@broadway.com, or reply to your confirmation email and we will be happy to answer your questions.
Can shows still perform even after an official cancellation?
This is a possibility. Individual productions have the right to perform even if the Broadway League announces that all Broadway shows are closed due to snow. The show may go on as long as enough cast and crew make it to the theater. If you are already in Manhattan and close to the Theatre District, this may be a great time to get tickets to Broadway's hottest shows.
If my matinee performance is cancelled, does that mean my evening performance won't go on either?
Be sure to keep an eye on your email to stay up-to-date on if shows are going on. In some cases, cast and crew may not be able to arrive in time for a matinee performance, but an evening performance can go on.
Can my show be cancelled even if most Broadway shows go on?
Yes. Whether or not a performance is cancelled may be decided by factors specific to the show, such as cast being delayed or the theater losing power. Be sure to check your email to find out if your specific show is affected by any inclement weather closures.
Where can I find a list of Broadway snow related cancellations?
We will have an up-to-date list of affected productions right here on Broadway.com.
How many times has Broadway closed due to snow?
Since 2000, Broadway has closed twelve times due to significant snowfall, with only one closure spanning multiple days.
Potential Snow Storm and Next Steps
Keep in mind that while snowfall can cause inconvenience, it is likely that Broadway will go on unless there is significant snowfall or dangerous conditions.
Again, we will post a live list of cancellations here if closures occur, and affected Broadway.com ticket holders immediately if a show is cancelled. As always, please contact us with any questions and our terrific customer service team will assist you.
If your show is going on and you can safely get to the theater, Times Square truly is beautiful in the snow! Have additional questions? Check our comprehensive FAQ section for more helpful information about your Broadway experience.
