"We loved the story of the Phantom. Wonderful job of honoring the original music and great show, and developing the story of how the Phantom came to be. While it is important to the story the carnival scene was tough to watch. This is a very powerful performance and love the ending. "
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Don S from Little Rock on Mar 15, 2026
Masquarade - An experience unlike anything I’ve ever seen
"This show was amazing! Imagine being a part of one of the greatest shows of all time! I felt like it was just me and the cast the entire time. Dressing up for this event was so clever and fun! Run don’t walk to this event "
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Alexis S from Marlton on Mar 9, 2026
Great show for a great movie.
"This is one of the best shows I have ever seen. Love that it is a very interactive show. The cast and crew were phenomenal."
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Broadway.com Customer on Mar 4, 2026
Absolutely breathtaking!!
"I have seen Phantom of the Opera three times but THIS transcends you into the performance itself. You are not watching it YOU are living it! You learn a dance to masquerade, your senses awaken with the cast dancing around you and with you as you are guided to the chandelier. It's spellbinding enchanting as you travel through the music of the night. If you love Phantom of the Opera you MUST see this show. It is a masterpiece with exceptional performances and scenery that fully emerses you. The Phantom is waiting. Trust me you want to accept this invitation to a once in a lifetime experience."
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Danielle B from Sewickley on Mar 3, 2026
A must for Phantom Fans!!!
"Absolutely loved the immersive experience…..
Actors were just amazing!!
A must see for Phantom fans
❤️"
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Broadway.com Customer on Mar 1, 2026
Do not expect to be a spectator!
"For most performances, you know what to expect. You find your seat, the curtain goes up, and you’re enrapt. Not so here. You wait on line. You’re greeted by a cast member and escorted into the venue and the magic begins. This is not your ordinary opera/production. Following the directions of the cast members, you become immediately immersed in the production. You are engaged and interacting with others (cast members and patrons) as the plot unfolds. You are spoken to, questioned and perhaps even gestured to partake.
I personally had some difficulty with some “requirements”. With some adjustments and with the help of the staff, I was able to partake to the fullest.
That not withstanding, do try to meet the requirements. It definitely adds.
PS. We attended the night of the blizzard in Feb 2026. That made it even more spectacular. "
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Broadway.com Customer on Feb 24, 2026
Masquerade
"What an incredible and unique way to experience phantom of the opera. You became part of the show and move room to room as the story unfolds, and the cast interacts with you it’s so fun. You do sometimes get split up between rooms and moved around to fill the space of the rooms a certain way, so if you come with others stick close it’s easy to get split up. Be aware of your surroundings and others around you too as you move rooms. "
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Gvantsa T from Lake Hopatcong on Jan 4, 2026
AMAZING
"It was one of most incredible experiences. They way you are immersed in the show was amazing, just no words how worth the money this show was."
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Broadway.com Customer on Feb 15, 2026
The show that never disappoints
"It was a fantastic show . My wife and I would go over and over. Being from the midwest wish it was across the US."
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Broadway.com Customer on Feb 27, 2026
An intriguing immersive glimpse into the world of Phantom of the Opera
"The experience was truly immersive insofar as we were led on a journey through many scenes and experiences and interacted with the cast very closely throughout. For lovers of the musical Phantom of the Opera, this experience provides a wonderful perspective into the characters, particularly the Phantom himself, with his back story and motivation for revenge explained at close quarters. The performances were strong and the cast dealt well with a situation where the audience is extremely close to them and there is no separation between show and audience. The experience was a constant surprise and a constant delight. Very high production standards and the audience wranglers did a superb job in moving us through the experience in a theatrical fashion."
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Craig H from Cleveland on Feb 2, 2026
About
Masquerade
Directed by Tony Award® winner Diane Paulus, Masquerade is a bold new immersive production of the world’s most haunting love story, The Phantom of the Opera. Enter the Paris Opera House and move through the music, the mystery, and the seduction of the Music of the Night.
