Masquerade Show Poster

Masquerade Reviews

Step inside Andrew Lloyd Webber’s The Phantom of the Opera.

4.8
Tickets starting at $276.11
Show Overview
customer reviews

Customer Reviews (121)

4.8
Score average from verified show reviews by customers who’ve bought tickets from Broadway.com.
5 stars
87%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
0%
Showing 3 star reviews. View all reviews
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Phenomenal voices...
"Phenomenal voices will capture you and transport you to the world of the Phantom. From the moment you entered the performance space you are brought into the production and you become a part of the production. It is truly immersive theater. One tricky thing...if one wears eyeglasses, there are certain spots throughout the performance spaces where you walk directly into areas with very bright ligtings that illuminate overhead. It can be a challenge visually, in fact I needed ro shade my eyes."
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Charlotte P N from Sedona on Oct 23, 2026
A lot of walking and ups and downs
"The acoustics are not great, and the singers not powerful enough. But the newness of the venue makes it interesting enough. "
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C A C from Corpus Christi on Sep 2, 2026
Enjoyed the experience.
"I enjoyed the show. It was very theatrical and cool being up close and personal. I had never seen the whole show before so I think I was a little bit of a disadvantage because according to my son, it’s a bit of an abridged version so maybe I did not get everything. sometimes you feel in the way of the action because you have to be moved out of the way for a piece of scenery or for someone to pass by, which can be a little distracting. And there is a lot of walking and standing and going up and downstairs, so be prepared for that. Overall, it was a very cool experience and the performers have awesome voices especially the girl who played the lead. Tickets are a bit pricey. I may have preferred to see the play in its entirety on stage for the first time, but if you’re a big phantom fan, like my son, I’m sure you would love this!"
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Ivey S from Wilmington on Jun 6, 2026

About Masquerade

Directed by Tony Award® winner Diane Paulus, Masquerade is a bold new immersive production of the world’s most haunting love story, The Phantom of the Opera. Enter the Paris Opera House and move through the music, the mystery, and the seduction of the Music of the Night.

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