"An impressive multiple theater settings! The musical is elegant, atmospheric, and beautifully staged. Christine, Phantom, and all cast were fantastic! "
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Irina M from Townsend on Apr 6, 2026
Incredible Cast, Immersive Experience
"As a long-time Phantom fan, Masquerade was a fantastic new take on the lore. The talent in this cast is remarkable—they are fully committed and bring a great energy to the room. The set transitions were handled perfectly by the staff, which is no small feat given the number of people. My only minor gripe was the group size; a slightly more intimate crowd would have made it perfect, but it didn't take away from the overall magic. Definitely add this to your NYC itinerary."
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Robert J from Stanley on Mar 27, 2026
Incredible
"I have seen a great many shows, and Masquerade was truly one of the best theatrical experiences of my life!! It was simply magical and absolutely enthralling. From the moment we walked into the show, we felt a part of it all! The costumes, the lighting, the ambiance of the various settings, the characters -- the magnificent talent of the actors, singers and dancers -- INCREDIBLE, and unforgettable. We were inside the play, with Christine and Raoul and the Phantom and the entire cast, feeling part of all that was unfolding right in front of our eyes. It was such fun to dress to the nines and wear a mask and for two hours forget the rest of the world. A must-experience for sure!"
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Alison B from South Windsor on Mar 23, 2026
AMAZING
"It was one of most incredible experiences. They way you are immersed in the show was amazing, just no words how worth the money this show was."
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Broadway.com Customer on Feb 15, 2026
The show that never disappoints
"It was a fantastic show . My wife and I would go over and over. Being from the midwest wish it was across the US."
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Broadway.com Customer on Feb 27, 2026
An intriguing immersive glimpse into the world of Phantom of the Opera
"The experience was truly immersive insofar as we were led on a journey through many scenes and experiences and interacted with the cast very closely throughout. For lovers of the musical Phantom of the Opera, this experience provides a wonderful perspective into the characters, particularly the Phantom himself, with his back story and motivation for revenge explained at close quarters. The performances were strong and the cast dealt well with a situation where the audience is extremely close to them and there is no separation between show and audience. The experience was a constant surprise and a constant delight. Very high production standards and the audience wranglers did a superb job in moving us through the experience in a theatrical fashion."
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Craig H from Cleveland on Feb 2, 2026
About
Masquerade
Directed by Tony Award® winner Diane Paulus, Masquerade is a bold new immersive production of the world’s most haunting love story, The Phantom of the Opera. Enter the Paris Opera House and move through the music, the mystery, and the seduction of the Music of the Night.
