"Masquerade was, without question, the most extraordinary experience I have ever had. From the moment the performance began, the audience became part of the story, moving from room to room and fully immersed in the world of the show. The experience was unlike anything I have ever seen on stage.
This is more than a Broadway show, it is an immersive theatrical masterpiece. If you have the opportunity to experience Masquerade, don’t hesitate. It is something you will remember long after the final curtain. "
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Broadway.com Customer on Jun 9, 2026
Absolutely amazing!!!
"If you have the slightest admiration for Phantom, Masquerade will enhance your love for the play, music, talent of the actors, actresses, props, story....EVERYTHING!!! I have a favorite Phantom, Jeremy Stolle. He was not cast as Phantom last night; however, if you have ever heard Jeremy's voice, it was recognizable! One of my forever favorite evenings!!! 10 + stars!!!"
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Penelope H from Hartselle on Jun 6, 2026
Most amazing experience!
"From the moment we walked into the first scene, we knew we were in a special place. We absolutely loved the engagement, the amazing vocals and talent of the actors, and seamlessly moving through the scenes with the actors. "
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Brenna P from Celebration on Jun 4, 2026
incredible experience
"incredible experience for theater lovers especially fans of Phantom of the Opera. Seeing the expressions of the cast up close was my favorite. All the cast members were excellent! "
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Broadway.com Customer on Jun 1, 2026
Immersive experience exhilerating
"Loved being right in the middle of the performance and having actors actually including audience members in the action.
As an audience, at times you move quickly between scenes. Should be able to go up and downstairs and walk briskly in low light."
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Leslie F from Eloy on May 28, 2026
An experience I would love to attend again
"This is by far the most pleasurable reimagining of a classic I have ever experienced. 100% want to attend again. The level of detail and depth of thought is a credit to the team who produced this."
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Christina B from Herndon on May 23, 2026
Engaging musical
"Being dressed in cocktail attire and being so close to the cast makes you feel part of the action. The actors stayed in character while interacting with you. Voices and acting were top of the line. If you are a Broadway fanatic like me it is a must see you will not
be disappointed. "
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Robin S from Clayton on May 20, 2026
Fantastic way to live the experience of a familiar story
"This show brought to life the now well-known story by making it such an intimate experience. The attention to set details, the technology to run mics and light cues, and the ability for the performers to embrace their roles and the up-close presence of the audience was magic."
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Thomas R from Cedar Hill on May 15, 2026
The best show I’ve ever seen
"I’ve been a long time fan of the Phantom of the Opera and Masquerade blew every single expectation I had out of the water. The cast were so talented and there was some interaction that I LOVED! Be sure to wear comfy shoes, as you’re climbing stairs often and switching rooms but this was an experience unlike anything I’ve ever seen and I’d recommend anybody and everybody to see it"
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Olivia P from Cape Coral on May 14, 2026
Unique. A must experience.
"This is not just a show. It is an experience. Exceeded expectations in all levels. There’s nothing not to like. There is a dress code and can only wear black, white, and gray which gives uniformity and enhances the immersive experience. You have to go up and down stairs, which may be an issue for some. Other than that, the show is spectacular. There is a wow moment at every scene. I’ve seen Phantom of the opera at broadway and saw the movie but Masquerade takes it several levels up. This show makes you appreciate the story line more. The performers are top notch. They did a good job making you feel part of the story. The show ran so smooth. You do not feel rushed but they adhered to the time. I highly recommend. I wish more shows are like this. "
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Broadway.com Customer on May 10, 2026
Absolutely An Amazing Experience
"Masquerade is an amazing interactive immersive experience. Is by far one of the best shows I have seen on Broadway. Cast was amazing, friendly and welcoming."
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Broadway.com Customer on May 8, 2026
Exciting and Immersive
"The cast, music and the sets are amazing! You move through different rooms participating in the show along with the actors. It is an exciting, engaging and unique experience."
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Gail B from Middletown on May 7, 2026
One of a kind experience!
"Definitely a must-see interactive experience. I've seen Phantom of the Opera many times, but this was absolutely phenomenal. Such a talented cast and the set is wonderful. Staff was extremely attentive with my disability. Shout out to Matthew B for being such a great guide."
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Chad M from GILBERT on May 5, 2026
Absolutely Amazing
"The show was great! Truly felt like you were walking around backstage at the opera. The actors were great and moving through the venue was really fun. Would highly recommend! It felt like a cross between an escape room and a haunted house. A very unique experience and I loved every minute of it!"
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Broadway.com Customer on May 3, 2026
Breathtaking
"You must experience this! It is absolutely breathtaking!! "
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Broadway.com Customer on May 2, 2026
Incredible
"This was the most amazing event I have truly attended. I love Phantom of the Opera and this is GOLD. I would not miss out on this, if you can. "
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Broadway.com Customer on Apr 27, 2026
Absolutely loved it!!!
"10/10 would recommend. Absolutely loved every single second of it!!!!"
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Broadway.com Customer on Apr 20, 2026
I’ll never be the same
"This was easily the best show I’ve ever attended- ever- in my life. It doesn’t hurt that I adore Phantom of the Opera. The music, the talent, the surprises, the immersion… BRAVO to all involved! This was a dream come true ❤️ "
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Callena S from Rockledge on Apr 6, 2026
Dramatic, innovative, fun
"The ensemble, spaces, singing, and drama were great. It is a new kind of immersive theater. All should see it.
Attendees should we warned of standing time and stairs. It is excellent but people should be prepared.
We came from LATo see it and it was totally worth it."
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Broadway.com Customer on Mar 23, 2026
Perfect for a Phantom Fan!
"As a massive fan of Phantom of the Opera, this was an incredible experience. Getting to experience my favorite show in a brand new and deeply immersive way is something I’ll never forget! To be clear, Masquerade is not a restage of Phantom, but a brand new experience with all the iconic music and moments we love. "
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Tanya D from Orlando on Mar 20, 2026
Powerful story
"We loved the story of the Phantom. Wonderful job of honoring the original music and great show, and developing the story of how the Phantom came to be. While it is important to the story the carnival scene was tough to watch. This is a very powerful performance and love the ending. "
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Don S from Little Rock on Mar 15, 2026
Masquarade - An experience unlike anything I’ve ever seen
"This show was amazing! Imagine being a part of one of the greatest shows of all time! I felt like it was just me and the cast the entire time. Dressing up for this event was so clever and fun! Run don’t walk to this event "
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Alexis S from Marlton on Mar 9, 2026
Great show for a great movie.
"This is one of the best shows I have ever seen. Love that it is a very interactive show. The cast and crew were phenomenal."
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Broadway.com Customer on Mar 4, 2026
Absolutely breathtaking!!
"I have seen Phantom of the Opera three times but THIS transcends you into the performance itself. You are not watching it YOU are living it! You learn a dance to masquerade, your senses awaken with the cast dancing around you and with you as you are guided to the chandelier. It's spellbinding enchanting as you travel through the music of the night. If you love Phantom of the Opera you MUST see this show. It is a masterpiece with exceptional performances and scenery that fully emerses you. The Phantom is waiting. Trust me you want to accept this invitation to a once in a lifetime experience."
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Danielle B from Sewickley on Mar 3, 2026
A must for Phantom Fans!!!
"Absolutely loved the immersive experience…..
Actors were just amazing!!
A must see for Phantom fans
❤️"
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Broadway.com Customer on Mar 1, 2026
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About
Masquerade
Directed by Tony Award® winner Diane Paulus, Masquerade is a bold new immersive production of the world’s most haunting love story, The Phantom of the Opera. Enter the Paris Opera House and move through the music, the mystery, and the seduction of the Music of the Night.
