"Everything from the cast to the costumes, sets and all around experience was phenomenal. I can’t say enough. It’s really hard to explain how wonderful it was. I was completely and totally a part of Phantom from the moment I walked through the door until the end. During masquerade one of the cast asked me to waltz and I did! That will always be so special."
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Arlene K from Granada Hills on Sep 3, 2026
Wow Was not sure what to Expect
"Talent, Creativity and Staff. I was hesitant but made the trip for my spouse. I enjoyed it ALL!"
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Jose A G from Orlando on Aug 27, 2026
WOW, simply Wow!!
"Masquerade is simply one of the best shows I've seen. I was enthralled the entire time and was immersed as though I was part of the story. I was emotionally moved several times by the story & cast and when we moved into a new room/scene. The sets are phenomenal and several literally took my breath away. It is also a logistical masterpiece. The guides were fabulous for moving us about. Note: it does require pretty quick moving from room to room and a number of stairs/escalators. Thank you for this experience!"
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Don O from Livermore on Aug 26, 2026
Amazing!!!!!
"I felt every minute of the characters and story. I was immersed into the entire show. The character interaction was amazing.
My daughter and I actually had the privilege of being asked to dance in the first scene. It was magical. I felt like Cinderella at the ball.
Phantom is my favorite Broadway show Of all time. This production takes it to another level."
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Jenny L from PITTSTON on Aug 26, 2026
Amazing!
"I just took my granddaughter to see Masquerade for her Sweet 16th birthday and we were both blown away! What an absolutely unique concept! There aren’t enough positive adjectives to describe this show! My favorite one is “Magical!” The cast, the singing, the costumes, the intimacy being in a small group with the cast was amazing! Wishing the cast and crew continued success!"
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Lisa F from Mt Laurel on Aug 25, 2026
Amazing
"This performance exemplified a new experience for theatre. An immersive experience with a remarkable cast. I hope this type of experience is the start of a trend for theatre everywhere."
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Broadway.com Customer on Aug 25, 2026
Awesome Theater
"My husband and I loved everything about it. It was like nothing we have ever seen. The show kept us moving all two hours. The singing, lighting and all actors were fantastic. Would definely see it again. 10 Stars.
Herb & Evelyn Stone"
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Evelyn M from Philadelphia on Aug 24, 2026
Best show experience of my life.
"Truly unique show experience. As intimate as you can get on Broadway and incredibly well done. 10/10"
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Broadway.com Customer on Aug 20, 2026
Unbelievable Theatrical Experience
"My husband and I have seen over 40 Broadway shows together. This is now our #1 all-time favorite theater experience. The characters are literally standing in your midst, singing the gorgeous songs of Phantom. It was utterly incredible. So unique and memorable. Bravo!!!!!"
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Broadway.com Customer on Aug 20, 2026
Incredible Experience
"Performance moved quickly, no down time. Having a small group was great as everyone was “part” of the performance. This is not a sit down must see show, it is bigger as you see, sing, dance, and feel the experience of the Phantom!"
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Broadway.com Customer on Aug 17, 2026
A Must for Phantom Fans
"It is absolutely magical to experience Phantom of the Opera by being in the middle of the performance, having the actors sing and act immediately next to you, having you participate at times, yet still delivering virtually the entire musical, singing it live with incredible skill and goosebump-delivering beauty. My wife and I will do this again, at every available opportunity."
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Kevin S from Flower Mound on Aug 15, 2026
Phenomenal!
"What an extraordinary experience! A bold new way to enjoy all that Broadway has to offer. Without spoiling anything for first timers, let’s just say you actually become part of the cast and are excited at every turn to see what is next. "
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Diane M from Hudson on Aug 15, 2026
Amazing!
"Amazing show! Brought the story to another level and character depth! Truly memorable way to spend my 50th birthday!"
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Selena D from Chattanooga on Aug 13, 2026
Amazing experience!!
"The experience went above and beyond our expectations! I highly recommend it."
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Broadway.com Customer on Aug 12, 2026
The best gift I’ve given!
"Gave these tickets to my daughter for her birthday 🎉. She loved it and said it was totally immersive, well organized and the actors were exceptional in including the audience in the experience. It’s going to be hard to top this gift. The theatre was so responsive when I reached out to make sure she would get the password it really went very smoothly. "
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Broadway.com Customer on Aug 11, 2026
A unforgettable immersive experience
"I have been a Phantom of the Opera fan for decades, and saw the musical many times, in New York, London, and elsewhere. In Masquerade, one does not watch the story, one is part of it. The beautifully crafted setting brings you from New York to the Opera Garnier in Paris. I will cherish the experience for times to come!"
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Geert M from Heverlee on Aug 9, 2026
Outstanding!
"What an amazing experience! Love the way they imagined the Phantom’s story! Terrific singing and I loved the way the actors engaged with the guests! You really felt as though you were in the story! All the sets are perfect and you can tell everything was given extreme care and attention planning! A must see experience!"
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Broadway.com Customer on Aug 8, 2026
Phenomenal format for an immortal classic
"Incredibly creative format for this fabulous musical. MUST SEE!"
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Carlos L from Miami on Aug 7, 2026
A singularly unique and mind blowing experience!!
"Being that close to the performers singing with the kind of raw emotional intensity that I’ve only experienced from a distance while seated in the audience of a Broadway production was incredibly profound and moving!! I was literally sobbing at the end. “Immersive” does not begin to describe the experience. If you love Broadway musicals and are a fan of Phantom to begin with, don’t miss this…..it was truly unforgettable!! 🎭
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Joyce L from Waukesha on Aug 3, 2026
Fantastic Experience!
"As a lifelong Phantom fan I knew I had to see Masquerade but was a bit nervous it would dilute my love. It didn't! It's a whole different experience as you are swept into the story and the action from the first moment. The director is genius for requiring attendees to wear formal clothes and masks (though some, sadly, chose not to play along) as it increased the intimate setting. The performers gave their all - every bit as much as would be seen on stage, down to the sweat and tears. I would gladly go again. Suggestions such as flat heels and no long garments should be taken to heart. There are quite a few stairs to climb and dim lighting, but worth every step."
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Laurie P from Rowlett on Jul 29, 2026
wonderful experience
"The performers were all exceptional, the sets were impressive and the costumes were top notch. What an incredible experience!!!"
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Christopher J from Savannah on Jul 28, 2026
Must experience!
"You must experience this! It doesn't matter if you've seen Phantom only once or never or as often as you can, this is a do not miss event!"
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Stacey A from Frisco on Jul 27, 2026
Was it all a dream??
"Masquerade was a theatrical experience I will never forget. To be part of one of my favorites plays. It was intimate, daring, exciting, and touching.
I got to toast with Raul. Throw a flower to Christine, get out if the way of the Phantom. My two young adult children absolutely loved this experience as well. One was even the Phantom accomplice to Carletta's downfall.
I know the 3 of us felt special and truly a part of the show. Im certain the cast made everyone else feel the same.
And that ending.... allI I will say is not a dry eye in the room! "
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Amber D from Troutdale on Jul 20, 2026
Amazing experience
"This show was the most unique broadway experience I have ever had. The music was incredible. The actors were brilliant and engaging. I felt like part of the show. The actors interacted with the guests but made it part of the show, it was spectacular. I would recommend to anyone at least 13 years old. "
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Jill B from Logandale on Jul 20, 2026
FABULOUS
"Breathe taking from the second you walk in until the end. Glamour- Love - Passion and thrown back into the past with masquerade and romance.
Everyone needs to experience and embrace this once in a lifetime adventure."
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Shane M from Hampton Bays on Jul 18, 2026
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About
Masquerade
Directed by Tony Award® winner Diane Paulus, Masquerade is a bold new immersive production of the world’s most haunting love story, The Phantom of the Opera. Enter the Paris Opera House and move through the music, the mystery, and the seduction of the Music of the Night.
